Proudly seeing participants succeed through a person-centred approach since 1989.
Tailored Lifestyle Connections (formerly known as Work Connection Limited) was established in 1989 by long-time local Phil Ross, as a Disability Employment Provider, and under his leadership provided high level servicing to all our clients across our region for 30 years. We are proud to still have Phil assisting us as a Director on our Board.
Due to the landscape of disability services changing over the last few years, we evolved our delivery of service to also encompass the National Disability Insurance Scheme (NDIS) in 2016.
NDIS has become a large part of our business, and our previous longstanding name didn’t quite reflect the scope of programs we provide and made the decision to change this to Tailored Lifestyle Connections in February 2022. We wanted a name that truly encapsulated the passion we have for our participants and proudly seeing their successes through a person-centred approach.
We are a small not-for-profit boutique organisation that supports people with disabilities to achieve their goals and assist people to live meaningful lives. We seek to provide the best possible services and support to enhance the lives of people with disabilities and their families, and are committed to efficient and effective services which are individualized, respectful and deliver client choice and control to further enhance independence for people with disabilities.
If you are eligible for an NDIS package, we can offer an array of services tailored to your needs and wants – ask us today about the number of assistances we can give you. View our services to see the list of personalised programs we provide to the Whitsundays, Mackay and beyond.
We have an amazing team of staff that genuinely care, have many transferable skills, listen and understand it’s about your choice and control.
Josie Middleton
Chief Executive Officer
Meet Our Expert Consultants
We have an amazing team of staff that genuinely care, have many transferable skills, listen and understand it’s about your choice and control.
What Our Clients Say
TLC Services are perfect for my needs and I would highly recommend them.
Mark W
I am very happy with the Plan Management services from TLC. They have the knowledge and if they don’t, they get it to provide the best service to me.
Brad P
The Mackay team has been amazing with providing support to me. I am very happy with the service provided.
Tahlia H
All staff have a holistic approach regarding client needs and are person focused.
Anne-Marie R
They take care of me very well and they are an awesome support team.
Bryan M
I appreciate Tailored Lifestyle Connection’s support and very happy with Josie Middleton’s quick response to help with providing support ladies who are helpful and thank you to all the friendly staff members.
Rhonda A
Our Mission and Vision
Tailored Lifestyle Connections seeks to provide the best possible services and support to enhance the lives of people with disabilities and their families. Tailored Lifestyle Connections is committed to efficient and effective services which are individualized, responsive and delivered within a framework of respect for human rights.
Tailored Lifestyle Connections core beliefs is in the creation of a fairer and more equitable society for people with disabilities. Tailored Lifestyle Connections promotes the creation of an accessible and inclusive community which respects and values all its members.
Tailored Lifestyle Connections is inspired to create services and supports which empower people with disabilities, further their independence and enhance their belonging within the community. Tailored Lifestyle Connections vision is to create an inclusive world.