Supporting People To Live Meaningful Lives
We create tailored lifestyle connections for Whitsunday and Mackay community members requiring disability support.
We are a small not-for-profit boutique organisation that supports people with disabilities to achieve their goals and assist people to live meaningful lives for over 30 years. We seek to provide the best possible services and support to enhance the lives of people with disabilities and their families, and are committed to efficient and effective services which are individualized, respectful and deliver client choice and control to further enhance independence for people with disabilities.
We care about your lifestyle and will work to support you with the following services:
Growth Focused
We want you to grow and try new things! Let's get out and about, meet people and try new activities together.
Innovative Approach
Our disability services are not one-size-fits-all. We know that you want to live your most meaningful life, and we’re here to help you achieve it!
Dedicated Team
Want someone that understand you and your lifestyle? Our dedicated team connect with you and find you the right NDIS services.
Tailored Services to Suit Individuals Needs
We work with you to unpack your NDIS plan, budget your funds to get the most value, and choose providers that best meet your needs.
Let us take on the responsibility of your NDIS Plan with a dedicated plan manager who understands and appreciates your circumstances.
Our experienced support workers will assist you with social and community activities as well as everyday at home care tasks.
Not only can we find you the perfect job, we also provide on job support to guide, mentor and support you to sustain employment.
"TLC originally was founded in 1989 to create a fairer and more equitable society for people with disabilities, which allowed us to assist and provide support for those people whilst in open employment.
More than thirty years later, I am incredibly proud to be the leader of such an amazing boutique organisation which specialises in Disability Employment and NDIS Services that provides personalised, considerate and effective disability services within our region. We always have and always will continue to deliver services that empower and respect our clients and their families and ensure that choice and control comes first."
Chief Executive Officer
Josie Middleton
Why Our Clients Love Working With Us
We’re experts at NDIS support services, we’re long time locals, and we’re here to support you and your plan.
We are not a one-size-fits-all support service and will tailor your plan to suit your lifestyle goals.
A healthy lifestyle is so much more than just in home care and we are passionate about community engagement.
What Our Clients Say
TLC Services are perfect for my needs and I would highly recommend them.
Mark W
I am very happy with the Plan Management services from TLC. They have the knowledge and if they don’t, they get it to provide the best service to me.
Brad P
The Mackay team has been amazing with providing support to me. I am very happy with the service provided.
Tahlia H
All staff have a holistic approach regarding client needs and are person focused.
Anne-Marie R
They take care of me very well and they are an awesome support team.
Bryan M
I appreciate Tailored Lifestyle Connection’s support and very happy with Josie Middleton’s quick response to help with providing support ladies who are helpful and thank you to all the friendly staff members.
Rhonda A
I have always found TLC to be very helpful and value their assistance and loyalty especially during the pandemic.
Betty A
I can not speak highly enough about the team at Work Connections Mackay. I am often very nervous (anxiety) when I go to my appointments. When I arrive, they make me feel welcome and when I leave I am at ease and always have hope that we can find a position for me to fill somewhere. They are so positive and also empathetic to my conditions and my challenges.
D. Shaw
These people are very understanding and extremely helpful in regards to my needs. There should be more people in the world like them.
C. Hall
Tailored Lifestyle Connections knowledge, reassurance and genuine care for their clients and caregivers mean that families feel stronger, and that they are not alone. I have had many families contact me to tell me how much better they feel after spending time with the TLC team and that they feel like they have a plan to move forward. The team also makes appropriate and timely referrals for individuals and families who needs mental health support. They are incredibly passionate, knowledgeable, genuine and hardworking and treat all their clients with the highest level of respect.